Troubleshooting Guide
Having issues with the timeless jewel calculator? Find solutions to common problems and learn how to get accurate results every time.
Quick Fixes
Clear Browser Cache
Resolves most loading and display issues
Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
Check Seed Format
Ensure correct number format without commas
Example: Use "10400" not "10,400"
Common Issues & Solutions
Problem: Results don't match in-game jewel
Likely Cause
Version mismatch or incorrect parameters
Quick Solution
Verify PoE version, double-check seed number and socket position
Detailed Steps
- 1.Confirm the exact seed number from the jewel's flavor text
- 2.Check that you're using the correct socket position
- 3.Ensure you're using the current league/version data
- 4.Try refreshing the calculator and re-entering data
Problem: Calculator not loading or displaying correctly
Likely Cause
Browser compatibility or network issues
Quick Solution
Clear cache, try different browser, or check connection
Detailed Steps
- 1.Refresh the page (Ctrl+F5 or Cmd+Shift+R)
- 2.Clear browser cache and cookies
- 3.Try using a different browser
- 4.Disable ad blockers or browser extensions temporarily
Ensuring Data Accuracy
Version Compatibility
Our calculator is updated to support the latest Path of Exile version. However, game updates may sometimes cause temporary discrepancies until our data is updated.
Verification Checklist
Seed number matches jewel flavor text exactly
Socket position corresponds to intended jewel location
League setting matches your game mode
When Results Don't Match
1.Double-check all input parameters
2.Try the original vilsol calculator for comparison
3.Check community databases and forums
4.Report discrepancies with screenshots
League Mechanics
Some timeless jewel mechanics may change between leagues or with major game updates. Always verify with the most current game information.
Still Need Help?
If you're still experiencing issues after trying these solutions, don't hesitate to reach out for personalized support.